Why is my Shein account not working?

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Shein has been a popular clothing retailer on the web, especially among bloggers, because of their free shipping policy. However new customers may have had trouble registering an account recently and have been wondering why is your Shein account not working.

Problem Logging into Shein App?

Why is my Shein account not working?

  • If you are unable to access your account and make any purchases, first check that your login information is correct.
  • Then, try to access your account again by clicking on the ‘Forgot Password’ link on the signup page.
  • If you are still unable to reset your password or if you continue to have issues with your account, please contact Shein’s customer service via the app.
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People Also Asked:

Shein is not working

If Shein isn’t working, first check your internet connection and make sure that your browser’s cookies are enabled.

Accessing Shein account

Click on the ‘Log In’ button at the top of your screen, enter your username and password, and voila! You’ll be able to shop in seconds.

Shein provides a safe shopping experience

Shein is committed to providing a secure shopping experience. To ensure that our customers’ private information stays safe, we have invested heavily in state-of-the art security measures, including encrypted Internet services and firewalls to protect your data.

Suing Shein

Suing Shein

Shein can be sued. If you purchased a product from them, used it and found out it doesn’t work as described, or has some other fault that should not have been included in your purchase.

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Shein using child labor

Shein is not using child labor in any way. They only hire over-18 employees and all employees are required to take a course on child labor, which makes sure everyone knows what to do if they see a child being forced to work.

It is ok to buy from Shein

It’s totally safe to buy from Shein. This website has been around since 2012 and has a ton of satisfied customers. In fact, before purchasing styles from Shein yourself, you should check out these reviews on Trustpilot—posted by actual customers:

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Getting my Shein account back

If you’ve made a purchase with us in the past, but no longer have access to your account, you can request that we re-open the account by emailing community@shein.com. Please provide your name, order number and date of birth.

Shein is available on iOS

SheIN is available on iOS. You can browse through the collection of women’s clothing and accessories for all occasions.

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