I want to pause my eHarmony account because I feel that there are other relationships which can be of a greater benefit to me. I’d like some advice on how to go about this.
How to Hide your eHarmony Profile
What is pausing eHarmony account?
- You can pause your eHarmony account at any time by contacting eHarmony Customer Care staff.
- They will modify your account and make sure that it’s on hold for a period of time as stated in your request.
- Keep in mind that a temporary pause won’t affect any current or upcoming payments you made to the dating site.
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Temporarily deactivate eHarmony account
You can temporarily deactivate your account by going to the eHarmony website and logging in. Once logged in, go to Settings then Manage Account. Under the “Deactivate Your Account” section, click on “Deactivate Account” then follow the steps to continue.
Hiding myself on eHarmony
You may request to pause your account at any time by contacting our Customer Care team. This method will help you to hide on eHarmony, until you decide to show up again.
Seeing who viewed your profile on eHarmony
You can see who viewed your profile once you are approved for the matchmaking program. All free singles members to be able to see who has viewed their profile.

Popsicle on eharmony
If you see a popsicle in your eharmony matches list that is not you, it means they are interested in talking with you. Voila!
Telling the last time someone was on eharmony
You can tell the last time someone was on eharmony just by looking at their photo in their profile. Below their photo you will see their last activity status.
If stopping to pay eHarmony
If you stop paying for eHarmony, your account will not renew, and you will lose access to all premium features.
Canceling auto-renew on eHarmony
If you’re not interested in continuing to pay for a subscription on eHarmony, it’s important that you cancel your auto-renewal in order to avoid fees. To cancel your auto-renewal, simply go to the Account Settings page and then click on the “cancel auto renewal” link under the Manage Subscription section. You will be taken to a page where you can choose to cancel or confirm your subscription.
Some matches disappear on eHarmony
When a match on eHarmony disappears, it’s because they have already found the love they are looking for. But if you remain single and don’t find your soulmate, you may want to consider signing up for a free 7-day trial of eharmony and take advantage of our new member specials – these special offers are available to new customers only.
Sending a smile on eharmony
Sending a smile on eharmony is a way to show interest in another member and remind them you’re around.