In theory, the payment service Shein said the card was successful, but for some reason I didn’t get my order of this dress and purse. What does it mean when it says the card issuer refused this transaction? Is there a problem with my card? It seemed like I had more money on it than it said that I needed. What could have gone wrong?
Shein not accepting my payment
What does it mean when it says the card issuer refused this transaction on Shein?
- If your card issuer has declined to authorize a transaction on Shein, it may be due to several reasons.
- It could be because the order is too high; they could be trying to verify information with you first, or you may have reached your limit for the month.
- If you need further information, please contact your card issuer directly.
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Cards to use for Shein
Shein offers a range of credit and debit cards to help you shop comfortably. Commonly used cards include American Express, Visa, MasterCard and Discover Card, issued by banks such as Bank of America and Chase.
When it says the card issuer refused this transaction
If the card issuer refused this transaction on Shein, it means that your credit or debit card was declined. If you have any questions about this issue, please contact your card issuer directly.
Shein accepts debit cards
Shein does accept debit cards. We always recommend paying with a credit card though, as it is more secure and reduces the risk of fraud.
Shein accepts Visa cards
Shein accepts Visa as a payment option. You can use your Visa card to shop at Shein’s website.
Adding debit card to Shein
To add a debit card to your Shein account, please follow these steps: Navigate to the cart (accessed via the shopping bag icon in the top navigation bar). Scroll down and click on “Billing information”. Select “Bank card”. Enter your bank details as provided by your financial institution. Once completed, click “Save changes”.
Using a prepaid Visa card on Shein
You can use a prepaid Visa card on Shein. You will just need to activate the card before you make any purchases.
The best ways to pay on Shein
Shein offers the most convenient payment methods. You can pay either by credit card, PayPal or debit card. If you use PayPal, you will get $5 discount on your order.
Shein Giftcard
This gift card allows you to purchase a specific item on shein.com. By entering the code provided by this gift card and second confirmation from our side, your order can be finalized. Shein Giftcard is a great way to improve the shopping experience on SheIn and make it more pleasurable!
Shein is asking for a picture of my card
The reason why the SHEIN store is asking for a picture of your card is because the payment processing company we use will only accept the following in order to guarantee that customers are not making fraudulent orders.
