If you are a regular eBay user, you’ve probably had the experience of bidding on an item and then losing to a last second bid. In this post, we will go over the steps to open an unpaid item case on eBay.
How To Open Unpaid Item Case on eBay / Buyer Never Paid
How to open an unpaid item case on eBay?
- There are no further cases of unpaid items on eBay.
- The previous method for claiming unpaid items has been replaced by an unpaid item cancellation form.
- This case is listed among the grounds for transaction cancellation if the buyer does not make payment within 4 days.
- As a result, the procedure now only requires one step which takes place in four days or more as opposed to two phases that required six days or more.
People Also Asked:
Dealing with non-payment on eBay
You should first be upfront with your buyer to see if they can resolve their payment problem. If they refuse to contact you, here are some steps to take: 1. Contact the buyer with your concerns and request that they respond by a specified date; 2. If the buyer does not respond, or if you receive only an unacceptable response, contact eBay’s Buyer Protection Team and begin a claim.
eBay unpaid item case
eBay no longer has unpaid item case. The previous method for claiming unpaid items has been replaced by an unpaid item cancellation form. Here is the link to filling out the form in case you have any trouble with it.
eBay force you to refund
eBay can force you to refund, if you receive negative feedback. eBay has all sorts of methods to get their money, including charging your credit card or PayPal account, garnishing your wages (if you have a job) and even putting a lien on any property that you might own (like a car).

The number of unpaid strikes eBay allows
eBay has a limit to how many strikes you can have before your account is closed. eBay allows two unpaid strikes per month, but only one unpaid strike within 30 days. You can file a dispute anytime you ship an item without a tracking number, or if you were charged back on a case before it was resolved.
Waiting for eBay buyer to pay
It’s best to wait four days before opening a dispute with eBay. This gives a buyer plenty of time to respond and address any problems. If you still haven’t heard from the buyer, you can try contacting them directly.
Contact eBay customer service
The easiest way to contact eBay customer service is by using eBay Help Center. Enter your question in the search bar, where you’ll find answers to common questions and useful articles about using eBay. If you’re not able to find what you’re looking for, you can also use the Search Tips at the bottom of each page to help refine your search results.
Reporting someone on eBay for not paying
If you want to report someone who isn’t paying, you can choose Report a problem and then select the item or order with no payment. If the seller is a PayPal Verified member, we’ll first send them a warning to remind them that they haven’t paid and to remind them how long before they receive negative feedback.
If a buyer lies on eBay
You can file a complaint against the buyer. eBay will investigate the order, and if charges are found to be true you’ll receive a full refund.”